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Harmony HouseABA & Home Supports
A mother and child together on a New England porch

Families

You should always know what happens next.

No opaque waitlists, no unexplained silence, and no clinical jargon in your updates.

Your status, in plain words

We translate our internal workflow into language that makes sense.

  1. 1

    Referral received

    We have your information and it is in review.

  2. 2

    Information needed

    Something is missing — we will tell you exactly what.

  3. 3

    Preparing your appointment

    We are scheduling the next step with a clinician.

  4. 4

    Support underway

    Your program has started and progress reviews are scheduled.

A parent and child walking together on a neighborhood sidewalk in Connecticut
Support is built around the routines you already have.
A parent reading service paperwork at a kitchen table with a cup of tea in morning light
Most families arrive with the same handful of questions.

Common questions

Before you reach out.

Start Intake
Do we need a diagnosis before contacting you?
You can contact us either way. Some services and funding sources require documentation; our intake team will tell you what applies to your situation rather than asking you to figure it out.
How long does intake take?
The online intake usually takes a few minutes and can be saved and continued later. After submission, our team reviews it and follows up with any missing items.
Where do sessions happen?
Depending on the service and the goals, sessions may take place at home, in the community, or in a school setting.
What if we speak a language other than English?
Tell us your preferred language during intake and we will note it on your record and plan communication accordingly.
What if we are not sure what we need?
That is a common starting point. Choose 'I am unsure where to start' during intake and we will guide the conversation.