Information we collect
We collect the information you provide through intake forms, referral submissions, uploaded documents, and messages you send us. We also collect basic technical information needed to operate the site securely.
Privacy
How we handle information you share with us.
This page describes general practices. Formal notices are provided by our administrative team.
How information is used
Information submitted through intake is used to review eligibility, contact you, coordinate services, and maintain a record of your request. Referral information is shared only with staff who need it to act on the request.
Document handling
Documents you upload are stored in access-controlled systems and made available only to authorized staff working on the request.
Retention
Records related to services are retained in accordance with applicable requirements and organizational policy.
Your choices
You may ask what information we hold about a request, request corrections, or ask us to close a request. Contact our administrative team to do so.
Security
The platform uses encrypted transport, role-based access, session controls, and audit logging. Compliance depends on hosting, contracts, configuration, and operational policy, and is confirmed by our organization rather than by this page.